Shipping policy

If you need a rush order,  please email us at sales@catniptakeout.com

• As of 2/1/2026 Shipping Fee is $5.49 and will be added to the order total;
• Shipments to addresses in the United States only.
• Orders are shipped via USPS Ground Advantage  - which is expected delivery in 3-5 business days as indicated on the USPS.com website, we have no control over the timing once we drop the package off at the post office.
• Sales Tax will be added to shipments to Washington based on the current state tax code and all orders paid through SHOPPAY and/or the Shopify App where Shopify (the company) will automatically add based on their processes.  
  
• We will be sure to package your item with care, however we are not responsible for any damaged or lost packages during shipping, reach out to see how we can  help.
• We process and ship online orders during our workshop hours in our cat roaming studio in Portland, Oregon. Our workshop hours are 10 AM to 4 PM PST, Tuesday through Friday (give or take a catnap).
• We strive to process and place orders in the mail the same or next business day, however we may take up to 3 business days if we are in person event heavy that week.  October – December is our busy time!   We process and place orders 3-5 days of placing your online order.

Do not leave a pet unsupervised when playing with any toy. No toy is indestructible, and damaged toys should be discarded to prevent accidental ingestion.   These cat toys are not tested with dogs so please keep them out of reach of your canine friends.

CatnipTakeout is not responsible for damage or injuries due to lack of supervision, negligence, or misuse while engaging with our products.  CatnipTakeout toys are designed for paw-driven play — not chewing. They are intended for swatting, batting, tapping, and chasing only. Always supervise your pet during play. Remove the toy immediately if wear, loose fibers, or damage appears. No pet toy is indestructible.